Psych 360 is committed to protecting your privacy and safeguarding your personal health information. This Notice explains how your medical and mental health information may be used and disclosed, and how you can access this information.

We respect your privacy and understand that your mental health information is deeply personal. We are required by law to maintain the confidentiality of your Protected Health Information (PHI) and to provide you with this notice of our legal duties and privacy practices under the Health Insurance Portability and Accountability Act (HIPAA).

We may use or disclose your health information without your written authorization for the following purposes:

To provide, coordinate, or manage your mental health care, including communication with psychiatrists, therapists, primary care providers, pharmacies, labs, and other healthcare professionals involved in your treatment.

To bill and receive payment from Medicaid, insurance plans, or other payers for services provided to you.

For clinic operations such as quality improvement, staff training, licensing, accreditation, audits, and administrative functions necessary to run our practice.

We may also disclose your information when required or permitted by law, including:

• To comply with legal obligations or court orders
   
• To report abuse, neglect, or domestic violence as required by law
   
• To prevent a serious threat to your health or safety or the safety of others
   
• For public health and oversight activities
   
• For emergency situations
   

Psych 360 takes extra care to protect mental health records. Certain information, such as psychotherapy notes, substance use treatment records, and sensitive diagnoses, may require additional authorization before disclosure unless otherwise permitted by law.

You have the right to:

• Access your medical records
   
• Request corrections to your health information
   
• Request restrictions on how your information is used or shared
   
• Request confidential communications (e.g., alternative phone numbers or addresses)
   
• Receive a list of certain disclosures made of your information
   
• Receive a paper copy of this notice at any time
   

To exercise these rights, please contact us using the information below.

Any use or disclosure of your health information not described in this notice will be made only with your written authorization. You may revoke your authorization at any time in writing, except where we have already relied on it.

If you receive transportation assistance or care coordination services through Psych 360, limited information may be shared with transportation providers or care partners strictly to arrange services and ensure continuity of care, in compliance with HIPAA regulations.

If you believe your privacy rights have been violated, you may file a complaint with:

• Psych 360 Privacy Officer
   
• Or the U.S. Department of Health and Human Services (HHS)
   

You will not be retaliated against for filing a complaint.

Psych 360
📍2465 Reynolds Ave, Suite 300
📞 702-941-0077
📧 360psychmanagement@gmail.com

We reserve the right to change this Privacy Policy at any time. Changes will apply to all health information we maintain and will be posted on our website and available at our clinic.